topic Re: Potential scam calls in Mobile Services

Potential scam calls

PSM2 — Tue, 25 Jan 2022 17:03:58 GMT

I have received lots of calls from 0843 and 0845 numbers nearly every day. The caller hangs up within seconds, called the number back once but the number was not recognised, I don't call them back now i block them and report the number. But i am getting fed up with it.

Re: Potential scam calls

Chris_B — Tue, 25 Jan 2022 17:23:21 GMT

@PSM2 All you can do is block them, EE can not stop someone from calling you.
You could try registered with the TPS service HERE.
I really get any cold callers because I am registered with the service and have been for a very long time now. And if anyone does ring you and you do answer you just say your registered with the TPS service they soon put the phone down.

It’ll take around 30 days before you should see reduced calls.

Re: Potential scam calls

XRaySpeX — Tue, 25 Jan 2022 17:31:01 GMT

If you did call them back & did connect, you would be charged for calling these Service nos.

These scammers call from random fake nos. So there is not much point in blocking them as they'll keep changing. Just put the phone down & never call back.

Re: Potential scam calls

Duncan999 — Fri, 04 Feb 2022 09:13:13 GMT

It's a real problem. I'm getting 2-3 calls A DAY from random 0843 & 0845 numbers. Every time it's different so it's impossible to block any.

So irritating, especially as they usually come when I'm working over Teams/Zoom on the laptop & it causes me to have to look at the phone. Or when my wife shouts to me that I have a call when I'm in the shower & it's one of those that goes dead after 3 rings. Really irritating.

I did call back a few times but it was either a scam 'You Have WON MONEY/HOLIDAY etc' or just went dead. I checked & haven't been charged for them but none-the-less it's a pain I could do without.

Any ideas? It's a plague & I feel powerless.

Re: Potential scam calls

Chris_B — Thu, 03 Feb 2022 21:00:47 GMT

@Duncan999 Have you used my link above to register with the TPS ?

Re: Potential scam calls

Katie_B — Fri, 04 Feb 2022 07:18:10 GMT

Hello @Duncan999.

I am sorry to hear this is happening and understand how frustrating this must be whilst you are trying to work.

Please could you follow the advice provided by @Chris_B and then let us know if this improves for you.

Katie 🙂

Re: Potential scam calls

Duncan999 — Sat, 05 Feb 2022 19:45:13 GMT

TPS wouldn't work as it's a different number every time. 😞

Re: Potential scam calls

bristolian — Sat, 05 Feb 2022 20:16:39 GMT

Indeed so. Unfortunately spam callers are a problem which plague the entire UK telecoms industry.

You can block individual numbers using your phone's call block function, you may be able to block number ranges using an app-function.

The majority of "legitimate" callers would use either 080x or 03x number ranges.