topic Re: I was told I was going to get a phone call and I still I haven’t got one in Mobile Services

I was told I was going to get a phone call and I still I haven’t got one

Courtney75 — Wed, 26 Mar 2025 18:41:33 GMT

I was told I was going to get a phone call and I still I haven’t got one it’s been over two , I can’t phone them because EE roaming even though they said they were going to change my bolt on

Re: I was told I was going to get a phone call and I still I haven’t got one

XRaySpeX — Wed, 26 Mar 2025 18:14:10 GMT

@Courtney75 : What's the issue with EE roaming?

Re: I was told I was going to get a phone call and I still I haven’t got one

Leanne_T — Wed, 26 Mar 2025 18:29:38 GMT

Hi there @Courtney75

Thanks for coming to the community.

Have you spoken to one of our tech guides and been advised they would call you back? Can you receive calls on your EE device for the call back?

If you could let us know some further details, we can see what we can do to help on the community 🙂

Thanks.

Leanne.