https://community.ee.co.uk/t5/Mobile-Services/Invoices/m-p/1517682#M50741 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_7824.png"><img src="https://community.ee.co.uk/skins/images/65E1B1AB6AB28AF2A9A9B3426D1A0C4D/responsive_peak/images/image_rejected.gif" alt="IMG_7824.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_7823.png"><img src="https://community.ee.co.uk/skins/images/65E1B1AB6AB28AF2A9A9B3426D1A0C4D/responsive_peak/images/image_rejected.gif" alt="IMG_7823.png" /></span></P><P> I have just looked at my Jan 2025 statement and am unsure why Iv been charged for two numbers and why my bill was so heigh I was using an ESIM so have no reason to have been charged this amount when I wasn’t even using the sim with urself&nbsp;</P> Wed, 19 Mar 2025 09:39:38 GMT Josie38 2025-03-19T09:39:38Z https://community.ee.co.uk/t5/Mobile-Services/Invoices/m-p/1517682#M50741 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_7824.png"><img src="https://community.ee.co.uk/skins/images/65E1B1AB6AB28AF2A9A9B3426D1A0C4D/responsive_peak/images/image_rejected.gif" alt="IMG_7824.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_7823.png"><img src="https://community.ee.co.uk/skins/images/65E1B1AB6AB28AF2A9A9B3426D1A0C4D/responsive_peak/images/image_rejected.gif" alt="IMG_7823.png" /></span></P><P> I have just looked at my Jan 2025 statement and am unsure why Iv been charged for two numbers and why my bill was so heigh I was using an ESIM so have no reason to have been charged this amount when I wasn’t even using the sim with urself&nbsp;</P> Wed, 19 Mar 2025 09:39:38 GMT https://community.ee.co.uk/t5/Mobile-Services/Invoices/m-p/1517682#M50741 Josie38 2025-03-19T09:39:38Z https://community.ee.co.uk/t5/Mobile-Services/Invoices/m-p/1517714#M50744 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4729617">@Josie38</a></SPAN>.</P> <P>Thanks for reaching out to us here on the EE Community <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> <P>I've had to reject the two images you shared here, as they contain personal information which we recommend not to post in any public forum.&nbsp;</P> <P>If you can mask the numbers on your bill and edit your post to reupload them, then that should be fine to take a look at.</P> <P>Peter</P> Wed, 19 Mar 2025 11:31:51 GMT https://community.ee.co.uk/t5/Mobile-Services/Invoices/m-p/1517714#M50744 Peter_W 2025-03-19T11:31:51Z