topic Live chat in Mobile Services

Live chat

Kelly245 — Tue, 04 Mar 2025 08:30:51 GMT

Can not find live chat, I've been disconnected, i can't not call out, I've paid my bill, what else can i do?

Kelly245 — Tue, 04 Mar 2025 08:33:35 GMT

I can't call out, it says no network selected, won't let me select network

Kelly245 — Tue, 04 Mar 2025 08:41:55 GMT

I'm having same issue, can't call out, I've paid my bill, it says emergency only,

Christopher_G — Tue, 04 Mar 2025 09:28:14 GMT

Welcome to the community.

How did you make the payment? Are you able to give us a call from another phone?

Chris

Ritu_D — Tue, 04 Mar 2025 11:05:16 GMT

Welcome to the community.

I'm sorry to hear you are experiencing issues making calls, I know how important it is to be able to use your phone at all times.

Could you just confirm if this is happening in one area or multiple locations?

Is it just your calls that you are having issues with or are your texts and data affected too?

Thanks

Ritu