topic Re: Check call history in Mobile Services

Check call history

Adam0786 — Thu, 03 Nov 2022 01:08:58 GMT

Check what calls made last month

Re: Check call history

Chris_B — Thu, 03 Nov 2022 07:38:01 GMT

@Adam0786 On your device calls history if you don’t pay for itemised billing

Re: Check call history

Francesca20 — Wed, 16 Aug 2023 11:59:02 GMT

My calls

Re: Check call history

Leanne_T — Wed, 16 Aug 2023 12:27:49 GMT

Hi @Francesca20

Do you have a query about your calls?

Leanne 🙂

Re: Check call history

WILLIAM365 — Wed, 06 Sep 2023 18:51:09 GMT

How do I check the calls I made in August

Re: Check call history

Katie_B — Thu, 07 Sep 2023 06:39:17 GMT

Hello @WILLIAM365.

Welcome to the community.

Do you have itemised billing on your account?

Katie

Re: Check call history

Kathbak273 — Tue, 26 Sep 2023 10:14:46 GMT

I had to move from Plusnet a few months ago as they stopped mobile phones apparently.

Plusnet gave itemised bills with all my calls made on them automatically; so when did this illegal stuff come in about not being able to view my calls made?. Useful for forgotten numbers or things or to see how to budget my calls each month.

It just seems another way for your company to get money in for something that has always in my experience been automatic.

I won't be paying for any extra!! lists especially not per month.

Re: Check call history

Leanne_T — Tue, 26 Sep 2023 17:25:11 GMT

Hi @Kathbak273

Thanks for coming here.

If you would like to discuss adding itemised billing please call us on 150 and the team will be happy to help.

Leanne.

Re: Check call history

Tannie2 — Sat, 04 Nov 2023 04:40:59 GMT

Yes

Re: Check call history

Leanne_T — Sat, 04 Nov 2023 07:51:42 GMT

Hi @Tannie2

Welcome to the community.

Do you have itemised billing on your account?

Leanne 🙂

Re: Check call history

Sikandermamoona — Thu, 01 Feb 2024 19:25:29 GMT

Re: Check call history

Katie_B — Fri, 02 Feb 2024 07:28:34 GMT

Hello @Sikandermamoona.

Welcome to the community.

How can we help?

Katie

Re: Check call history

Ldonn91 — Sun, 26 May 2024 09:26:24 GMT

Check call history

Re: Check call history

James_B — Sun, 26 May 2024 11:14:37 GMT

Hi @Ldonn91,

Welcome to the EE Community. 🙂

You can review your recent call history in your phone's dialler app.

James

Re: Check call history

Adrees786 — Thu, 06 Feb 2025 00:37:24 GMT

I want to check my call history

Re: Check call history

Michael_D — Thu, 06 Feb 2025 09:09:07 GMT

Hi @Adrees786

Welcome to the community.

If you have a pay monthly contract with itemised billing set up, you'll be able to download your bills in the EE app or on the EE website and see a full list of the outgoing calls that you have made from your phone.

If you don't have itemised billing, you'd only be able to see any chargeable calls that have been made.

Itemised billing cannot be backdated, so if you don't have it set up, you'd not be able to add it and see previous itemised bills, it would just start from the next bill and costs £2.50 per month.

You can also look in the call history on your phone, which will show the most recent incoming and outgoing calls.

Michael

Re: Check call history

Jagruti1312 — Tue, 25 Feb 2025 12:33:24 GMT

Yes

Re: Check call history

Peter_W — Tue, 25 Feb 2025 14:48:21 GMT

Hey there @Jagruti1312, welcome to the EE Community!

Could you please let us a bit more about what you were looking for here?

Peter

Re: Check call history

Adrees786 — Sat, 01 Mar 2025 13:30:06 GMT

I want to see call logs

Re: Check call history

Peter_W — Sat, 01 Mar 2025 15:38:59 GMT

Hey again @Adrees786, welcome back to the Community!

Have you had a check of the reply @Michael_D wrote the last time you came in on this thread?
Like he mentioned, we only would have this information available if you've requested itemised billing for this period.

Otherwise you would only usually be able to view this within the phone itself.

Peter