topic Re: People on ee can’t ring me in Mobile Services

People on ee can’t ring me

Canterbury — Thu, 09 Jan 2025 13:28:00 GMT

Re: People on ee can’t ring me

_MrR_ — Thu, 09 Jan 2025 13:43:53 GMT

Have you recently ported your number between networks?

Sometimes a split port can cause something like this.

Re: People on ee can’t ring me

Schockwave — Thu, 09 Jan 2025 15:01:26 GMT

Hello @Canterbury ,

Welcome to the community,

Are you a new customer and just ported your number over? If that is the case, have you received a message from EE saying the porting is complete? You may need to reboot your phone or wait until this evening to see if it all wrks.

Are you able to make phone calls yourself, or why can people not ring you? Please give us more information in order to help you.

Do you have an EE signal showing on your device?

Re: People on ee can’t ring me

bristolian — Thu, 09 Jan 2025 15:31:18 GMT

Are you an EE customer, or user of another network?

Use the "reply" function and put further details of your issue in the body of the message.