topic Re: I have been charged for receiving photo's via MMS. Is this normal? in Mobile Services

I have been charged for receiving photo's via MMS. Is this normal?

cactusdave — Wed, 18 May 2022 11:11:05 GMT

I have been charged for receiving photo's via MMS. Is this normal? It was a UK to UK message.

Re: I have been charged for receiving photo's via MMS. Is this normal?

Schockwave — Wed, 18 May 2022 11:16:23 GMT

Hello @cactusdave ,

Welcome to the community,

Yes this is perfectly normal, check here:

https://community.ee.co.uk/t5/Texting-and-messaging/Sending-and-Receiving-Picture-Messages-on-EE/td-p/1132604

Re: I have been charged for receiving photo's via MMS. Is this normal?

XRaySpeX — Wed, 18 May 2022 11:36:18 GMT

No, it is not normal or usual. You are only charged for sending MMS, not for receiving them. @Schockwave 's article has nowt about paying to receive.

Re: I have been charged for receiving photo's via MMS. Is this normal?

Schockwave — Fri, 20 May 2022 11:22:38 GMT

Sorry, you are correct @XRaySpeX , my mistake, should have read it properly.

Re: I have been charged for receiving photo's via MMS. Is this normal?

Milliemangel — Fri, 03 Jan 2025 18:18:21 GMT

Hi,

I have unlimited data, messages, calls etc. I could send picture messages on iMessage, but my sim broke and when I put a new one in I got blindly charged for this service. How can I send picture messages again?

Re: I have been charged for receiving photo's via MMS. Is this normal?

Katie_B — Sat, 04 Jan 2025 08:03:43 GMT

Hello @Milliemangel.

Thanks for coming here.

When you sent a picture message did this deliver as a text rather than an iMessage?

Katie