https://community.ee.co.uk/t5/Mobile-Services/Cannot-hear-phone-audio/m-p/1487128#M49455 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1259883">@EEfriender1</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>This could be caused by a number of different things, but there are checks to see what it could be.</P> <P>Do you know of anyone else on EE at the same location that is seeing a similar thing happen?</P> <P>If you enter the postcode on our <A href="https://ee.co.uk/help/mobile-coverage-checker" target="_blank">network checker</A>, are there any problems showing in the area?</P> <P>Can you try to turn airplane mode on for a few minutes and restart the phone to see if that helps?</P> <P>Michael</P> Thu, 19 Dec 2024 12:07:41 GMT Michael_D 2024-12-19T12:07:41Z https://community.ee.co.uk/t5/Mobile-Services/Cannot-hear-phone-audio/m-p/1487065#M49454 <P>Hi there,</P><P>&nbsp;</P><P>I have attempted to make phone calls this morning but cannot actually hear anyone on the audio and I do not know if this is a technical issue or a service provider issue? It seemingly sprung up overnight?&nbsp;</P> Thu, 19 Dec 2024 10:04:43 GMT https://community.ee.co.uk/t5/Mobile-Services/Cannot-hear-phone-audio/m-p/1487065#M49454 EEfriender1 2024-12-19T10:04:43Z https://community.ee.co.uk/t5/Mobile-Services/Cannot-hear-phone-audio/m-p/1487128#M49455 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1259883">@EEfriender1</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>This could be caused by a number of different things, but there are checks to see what it could be.</P> <P>Do you know of anyone else on EE at the same location that is seeing a similar thing happen?</P> <P>If you enter the postcode on our <A href="https://ee.co.uk/help/mobile-coverage-checker" target="_blank">network checker</A>, are there any problems showing in the area?</P> <P>Can you try to turn airplane mode on for a few minutes and restart the phone to see if that helps?</P> <P>Michael</P> Thu, 19 Dec 2024 12:07:41 GMT https://community.ee.co.uk/t5/Mobile-Services/Cannot-hear-phone-audio/m-p/1487128#M49455 Michael_D 2024-12-19T12:07:41Z