topic Re: Nothing on my phone is working in Mobile Services

Nothing on my phone is working

Wendy130619 — Tue, 03 Dec 2024 19:57:41 GMT

My unlimited data or text or calls are not working. I can phone or text anyone. My data isn't working. It's a brand new phone and I can't do anything but it was all working fine yesterday.

Re: Nothing on my phone is working

XRaySpeX — Tue, 03 Dec 2024 20:45:09 GMT

@Wendy130619 : Are you on contract or PAYG?

Re: Nothing on my phone is working

bristolian — Tue, 03 Dec 2024 21:28:32 GMT

Does your phone show network coverage?

Re: Nothing on my phone is working

Leanne_T — Wed, 04 Dec 2024 09:06:11 GMT

Morning @Wendy130619

Thanks for coming to the community and letting us know your new phone is not working at the moment.

Just to check, have you upgraded or taken out a new contract with us?

Have you tried restarting your phone?

Speak to you soon.

Leanne.