topic Travel data pass for Turkey in Mobile Services

Travel data pass for Turkey

Lgreen14 — Thu, 22 Aug 2024 07:03:42 GMT

I’m currently on holiday in Turkey and bought the travel data pass but unable to make a phone call to family in Uk or contact EE.

Any advice what I may be doing wrong ?

many thanks

Re: Travel data pass for Turkey

Chris_B — Thu, 22 Aug 2024 07:09:14 GMT

@Lgreen14 did you enable roaming on your account? This is done by texting roaming to 150 or by calling customer services, purchasing add-ons doesn’t enable roaming. They just keep costs down as they are an add-ons.

Re: Travel data pass for Turkey

Northerner — Thu, 22 Aug 2024 07:58:26 GMT

Hi @Lgreen14

To add to @Chris_B comments the data pass doesn't include calls.

Thanks