topic Re: Australia in Mobile Services

Australia

Glynis222 — Tue, 20 Aug 2024 14:52:54 GMT

I am elderly and I have a little Nokia phone which I use to text and phone people. I am not able to connect to Wii Fi. I am going to Australia in October will I be able to use it there? I am on a pay as you go contract. Thank you for any help you can give me.

Re: Australia

bristolian — Tue, 20 Aug 2024 15:26:38 GMT

@Glynis222 wrote:

I am going to Australia in October will I be able to use it there? I am on a pay as you go contract.

Yes, you can use EE phones in Australia, but you cannot be on a "pay as you go contract". Using a mobile phone abroad is called roaming.

PAYG is a pre-payment top-up based service where you can only spend the credit you have. Contract generally refers to a pay-monthly billed service where you receive a bill each month.

PAYG phones are auto-enabled for roaming on first use in the UK, pay-monthly phones need to be enabled manually.

Costs for both can be viewed at https://ee.co.uk/help/help-new/roaming-costs

Re: Australia

XRaySpeX — Tue, 20 Aug 2024 15:34:12 GMT

Yes. Outside the EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/australia > PAYG.

As you are on PAYG, make sure you have already used your PAYG SIM to make a call or text in the UK.

Re: Australia

Glynis222 — Tue, 20 Aug 2024 16:06:36 GMT

Thank you.
Sent from my iPad

Re: Australia

Glynis222 — Tue, 20 Aug 2024 16:08:36 GMT

Thank you
Sent from my iPad

Re: Australia

XRaySpeX — Tue, 20 Aug 2024 16:42:04 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.