topic Oversea can’t receive text in Mobile Services

Oversea can’t receive text

Meme37 — Tue, 20 Aug 2024 11:07:22 GMT

Need help can’t receive text msg iPhone 15 pro

no way of me contacting EE it’s a joke I need to be able to receive texts how is this done please @EE

Re: Oversea can’t receive text

XRaySpeX — Tue, 20 Aug 2024 11:24:14 GMT

Can you make calls & send texts?

Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

Re: Oversea can’t receive text

Meme37 — Tue, 20 Aug 2024 12:07:36 GMT

Contracted phones

Sent from my iPhone

Re: Oversea can’t receive text

bristolian — Tue, 20 Aug 2024 12:09:20 GMT

Travelling abroad without enabling roaming, means your phone can't connect to foreign networks. Those networks are the means by which your phone makes & receives calls, sends & receives texts messages.

Thus lack of roaming does indeed cause a catch-22 situation. If you are on pay-monthly and now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 9566000 using a web-calling app such as Skype over WiFi.