topic Re: EE network partner DOESN'T work in ITALY in Mobile Services

EE network partner DOESN'T work in ITALY

Pr0gramm3d — Sun, 18 Aug 2024 11:54:10 GMT

Recently been to Italy and please BEWARE that EE will still take ROAMING charges even though you can't make calls utilising your allowances..data /text works however there was no calling!

Was with an EE techie on phone for 90mins and still no luck even after changing phone, the calling didn't work!

DON'T RELY on EE roaming for calling in Italy

Re: EE network partner DOESN'T work in ITALY

Schockwave — Sun, 18 Aug 2024 12:01:33 GMT

@Pr0gramm3d , if you have roaming enabled, and you are in a European Country, then you should be able to make calls as if at home. I have been abroad and it has worked, and if you have been charged, when you come back to the UK, just ring customer service, they should refund you. This happened to me when I went to Egypt and before I went there, spoke to EE, making sure that I could make calls without charge, but paying a fee, and got the money back, refunded.

Re: EE network partner DOESN'T work in ITALY

bristolian — Sun, 18 Aug 2024 12:18:13 GMT

What does "changing phone" mean in the context of your call with CS?

Were the symptoms consistent across all Italian networks?