https://community.ee.co.uk/t5/Mobile-Services/Service-gone/m-p/1448256#M46903 <LI-SPOILER>&nbsp;</LI-SPOILER><P>Why is has my service gone on 2 esims both got no service and mobile is gone off app but broadband still there&nbsp;</P> Sun, 29 Sep 2024 02:22:01 GMT Mclegg1 2024-09-29T02:22:01Z https://community.ee.co.uk/t5/Mobile-Services/Service-gone/m-p/1448256#M46903 <LI-SPOILER>&nbsp;</LI-SPOILER><P>Why is has my service gone on 2 esims both got no service and mobile is gone off app but broadband still there&nbsp;</P> Sun, 29 Sep 2024 02:22:01 GMT https://community.ee.co.uk/t5/Mobile-Services/Service-gone/m-p/1448256#M46903 Mclegg1 2024-09-29T02:22:01Z https://community.ee.co.uk/t5/Mobile-Services/Service-gone/m-p/1448299#M46908 <P>The mobile network &amp; fixed-line broadband use different technologies.</P> <P>If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.<BR /><BR />Use the "check service status" option on&nbsp;<A href="https://ee.co.uk/help/mobile-coverage-checker" target="_blank" rel="noopener">https://ee.co.uk/help/mobile-coverage-checker</A>&nbsp; in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.<BR /><BR />If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.</P> Sun, 29 Sep 2024 08:15:44 GMT https://community.ee.co.uk/t5/Mobile-Services/Service-gone/m-p/1448299#M46908 bristolian 2024-09-29T08:15:44Z