topic Re: WIFI calling stopped working in Mobile Services

WIFI calling stopped working

mattzz — Fri, 27 Sep 2024 14:22:20 GMT

Hi. I rely on WiFi calling through my talktalk router. For the last 10 days it isn't working. Not just my phone but all 3 family phones.

Been through everything, on/off/resets/factory resetting router resetting phone settings and I am completely certain all phones are set up right and so is the router.

Is there a problem at EE end?

Re: WIFI calling stopped working

Northerner — Fri, 27 Sep 2024 14:40:39 GMT

Hi @mattzz

Are you on EE PAYG or pay monthly contract.

What devices do you have.

Thanks

Re: WIFI calling stopped working

mattzz — Fri, 27 Sep 2024 14:53:18 GMT

Pay monthly sim only. Android. It's been working for years up until 10 days ago. Nothing to do with software updates or restarts or settings. It's either talktalk (although Internet and WiFi.signal are good) or to do with EE or how talk talk connect to.EE.to male wifi calling work

Re: WIFI calling stopped working

Katie_B — Fri, 27 Sep 2024 16:53:40 GMT

Thanks for confirming @mattzz.

Are you able to connect to other WiFi connections and use WiFi Calling OK?

Kaie