topic direct contact in Mobile Services

direct contact

Zanyar1 — Sat, 14 Sep 2024 10:08:47 GMT

Hello, although I have paid the bills regularly, but now I can't make direct calls. My direct calls are disconnected and I can't call any number. Please guide me how to contact EE company to fix the direct call problem of my EE sim card?Hello, although I have paid the bills regularly, but now I can't make direct calls. My direct calls are disconnected and I can't call any number. Please guide me how to contact EE company to fix the direct call problem of my EE sim card?

Re: direct contact

Northerner — Sat, 14 Sep 2024 10:16:15 GMT

Hi @Zanyar1

Are you on EE PAYG or pay monthly contract.
Are you in the UK.

You may need to speak to EE CS on 150.

Thanks

Re: direct contact

bristolian — Sat, 14 Sep 2024 10:19:50 GMT

Also.. does your phone show coverage indicators? Can you send & receive text messages?

Can you receive calls? What happens when you try making a call?