topic Re: Mobile phone signal booster. in Mobile Services

Mobile phone signal booster.

Lekyrog — Wed, 20 Jul 2022 11:14:59 GMT

I am looking for a mobile signal booster. EE have now discontinued their booster box.

I cant get a signal in my house at all.

Re: Mobile phone signal booster.

Chris_B — Wed, 20 Jul 2022 12:38:53 GMT

@Lekyrog Can you not use Wi-Fi calling ?

The box has been discontinued as the 3G network is going to be shutdown and this is the start.

Re: Mobile phone signal booster.

Lekyrog — Wed, 20 Jul 2022 13:53:24 GMT

I can but its annoying not being able to use my phone as I should.

Re: Mobile phone signal booster.

Chris_B — Wed, 20 Jul 2022 15:26:25 GMT

@Lekyrog Wi-Fi calling is a replacement for a signal box. It’s better technology and it’ll not be phased out for years and years.

3G is being shut down world wide and soon device manufacturers will not even put 3G on to device.

EE has every right to terminate a service especially when that service is supported by a technology that’s been switched off.

Yes you can use your device how you wish but that wish doesn’t mean EE or any network has to broadcast a signal just because you want to use 3G.

Re: Mobile phone signal booster.

Lekyrog — Wed, 20 Jul 2022 16:05:33 GMT

I am not bothered about 2,3 or 4g. It would be nice to get something. I cant even get a signal outside. EE say they have the best coverage in the country. But certainly not where I am in Lincolnshire. Not getting into any arguments about settings and phones. I have done everything. As EE are not willing to help in any way I will be going back to Vodafone. At least I will get a signal.

Re: Mobile phone signal booster.

bristolian — Wed, 20 Jul 2022 16:41:15 GMT

As has already been posted, the signal boxes (technically not boosters) are now legacy technology and have been for some time. WiFi-calling provides all the functionality these boxes did, and more - and have been EE's recommended solution for indoor coverage problems for many years now.

All UK networks are following a similar route and if you have WiFi at home, I would strongly recommend using WiFi-calling anytime you have indoor coverage issues - the service supports both voice calls & text messages, and allows seamless use of your phone without any regard for mobile coverage.

Lincolnshire is one part of the country where outdoor coverage often benefits from the 800Mhz "extended range" coverage which some older phones may not benefit from.

Re: Mobile phone signal booster.

Chris_B — Wed, 20 Jul 2022 19:50:37 GMT

@Lekyrog So you assume because EE the best coverage you think by that definition you’ll get a signal. Did you even test the network with a PAYG sim first.

Every network has black spots and get poor signal.

Re: Mobile phone signal booster.

Markeast73 — Tue, 06 Dec 2022 16:35:34 GMT

Explain to me why Wi-Fi calling replaces my signal box?

I cannot get a signal in the house and get the 3 … on phone.
Can’t make or receive calls (with Wi-Fi calling switched on). When a call comes through no one can hear me. This is on my wife and my phone. It is not the problem of the phone.

can’t receive non iMessage texts.

any help would be grateful as I’m just bout to chance providers.

Re: Mobile phone signal booster.

James_B — Tue, 06 Dec 2022 16:47:54 GMT

Hi @Markeast73,

Welcome to the EE Community. 🙂

3G signal boxes have been discontinued due the forthcoming 3G switch off.

If you're having difficulties making calls over WiFi Calling, please get in touch with Technical Support so we can help.

James

Re: Mobile phone signal booster.

IT2477 — Mon, 06 Mar 2023 15:52:31 GMT

I do not think EE telling there costumers to just use WIFI calling is the way forward for them, I have no got WIFI as it is not worth it and I have not got a landline to get WIFI so rely on a signal on my phone and am currently lucky if I get 1 bar outside standing in the middle of a field. Even in the middle of the town I live we are lucky to get 1-2 bars in places on EE, but others gets full bars, I think it is just EE running a bad coverage and need to find a solution for its customers.

Re: Mobile phone signal booster.

Leanne_T — Mon, 06 Mar 2023 16:12:30 GMT

Hi @IT2477

I am sorry to hear this.

Does the EE Coverage & Network Status Checker, show good coverage for your area indoors and out?

Leanne.

Re: Mobile phone signal booster.

Chris_B — Mon, 06 Mar 2023 16:12:47 GMT

@IT2477 Every customers has different situations and in your case you say you don’t have access to Wi-Fi so obviously that can not be recommended to you. But if a customer has access to Wi-Fi then yes most definitely Wi-Fi calling is recommended in poor to no signal areas because that’s what it’s for.

Just like it used to be “you need a signal box”

Re: Mobile phone signal booster.

bristolian — Mon, 06 Mar 2023 17:33:10 GMT

The signal "boosters" are simply 3G picocells. 3G is now a legacy technology and is being actively switched off network-wide.

Anywhere that you have a broadband connection, that same router should usually allow wireless connections to enable WiFi-calling.

Re: Mobile phone signal booster.

DavidHughes — Tue, 10 Sep 2024 11:00:15 GMT

I found a solution, anyone needing a booster now EE do not do their own can use the Mobile Signal Solutions self install boosters.

There are three types but as a EE customer all works as they all broadcast the 1800MHz band which is what EE uses for 99% of the coverage. The other bands 800MHz and 900 MHz are mainly for Vodafone and o2.

The dearest one is 700MHz included amplifier which is 5G, I don't know what EE will use for 5G to be honest, but I think a EE booster that does 1800MHz will be ok for the near to mid future at least.

I know there are other amplifiers a little cheaper but they all seem to be broadband and those are not allowed by Ofcom as they broadcast across teh entire 1800MHz spectrum and can cause the networks damage and reduce coverage for all of us.

Re: Mobile phone signal booster.

bristolian — Tue, 10 Sep 2024 11:50:16 GMT

EE's base coverage layer is 1800Mhz, but in some specific locations 800Mhz is the only service. 700Mhz is primarily 5G-deployment alongside 4G-800Mhz, but there is some very limited 4G usage.