topic Re: Re: Can’t call UK from Spain in Mobile Services

Re: Can’t call UK from Spain

Joey2013 — Fri, 06 Sep 2024 10:18:04 GMT

I was able to call from France but now not from Spain

Re: Re: Can’t call UK from Spain

Michael_D — Fri, 06 Sep 2024 12:37:58 GMT

Hi @Joey2013

Welcome to the community.

I hope you are enjoying your travels so far.

Do you get any kind of error when you try to call from Spain? Are you able to receive calls, send texts and use data?

Michael

Re: Re: Can’t call UK from Spain

Chris_B — Fri, 06 Sep 2024 12:43:55 GMT

@Joey2013 have you tried restarting your device you’re now in another country and your device is probably still trying to connect to a French network.

Re: Re: Can’t call UK from Spain

Joey2013 — Fri, 06 Sep 2024 14:51:37 GMT

Yes I can do everything else call on WhatsApp text surf the net.
I can’t make calls to landlines.
It says number not recognised please try again.
I could call from France earlier in the week
Thank you
Sent from my iPhone

Re: Re: Can’t call UK from Spain

Joey2013 — Fri, 06 Sep 2024 14:52:37 GMT

Yes I come to Europe every year not had a problem. My friend that I am with can call from her phone.
Sent from my iPhone

Re: Re: Can’t call UK from Spain

Christopher_G — Fri, 06 Sep 2024 17:03:03 GMT

Hi @Joey2013

Could you try manually connecting to a different available network please, just to see if the same thing happens?

Chris