topic Re: Unable to receive calls in Mobile Services

Unable to receive calls

Ali0721 — Wed, 04 Sep 2024 15:15:58 GMT

I’ve had the same problem with my phone sometimes it diverts to 101 other times it rings out and then says number not available. I’ve checked the settings on my phone. I can’t see anything obvious and I’ve not changed anything.. this is extremely frustrating and confusing

Re: Unable to receive calls

bristolian — Wed, 04 Sep 2024 14:31:51 GMT

Diverts are either "unconditional" (divert all calls) or "conditional", your phone will have menu options for each.

It sounds like you have a conditional "divert when unanswered" set to 101. With all other diverts - "when busy" or "when unreachable" set to voicemail.

Re: Unable to receive calls

suzymart — Wed, 04 Sep 2024 19:50:54 GMT

Isn’t it strange, I’m glad it’s not just me! I haven’t altered anything either and it was only when my mum called and went to leave a VM that it was discovered…..now feel like I need to randomly check all is well.

Sent from Yahoo Mail for iPad

Re: Unable to receive calls

Ali0721 — Fri, 06 Sep 2024 06:30:12 GMT

I’ve had to turn my VM off . I’m not sure if this will resolve the issue. However my own prerecorded VM and settings for such disappeared ( I think after an update) and now I have this preset one . Any answers to why my VM gets diverted to 101 or why it rings out and then says this phone is unavailable great appreciated !

Re: Unable to receive calls

bristolian — Fri, 06 Sep 2024 07:02:31 GMT

@Ali0721 wrote:

Any answers to why my VM gets diverted to 101 or why it rings out and then says this phone is unavailable great appreciated !

Check my reply from 04/09 @ 3.31pm for some suggestions. Best to keep replies to the same thread by using the "reply" function - no need to start other posts querying the same problem.