topic Re: Not receiving calls in Greece in Mobile Services

Not receiving calls in Greece

JackieR24 — Mon, 02 Sep 2024 13:27:03 GMT

I am in Greece. I am no longer receiving calls to m iPhone 12. Did not have a problem receiving calls to at least last Wednesday. Only realised when someone called my husband as couldn’t get me.

Tried the fixes I can think of. Restarting, airplane on/off and manually changing network but nothing has worked. I can still receive texts but no calls.

EE PLEASE HELP!

Re: Not receiving calls in Greece

JackieR24 — Mon, 02 Sep 2024 13:19:26 GMT

Hi Barkley1,

Have you had any luck? I am in a similar position as you in Greece. Tried all the fixes you have tried including trying to manually change the network too. I can receive texts but no calls now. Only realised when someone called my husband. I did receive calls up until last Wednesday though.

Re: Not receiving calls in Greece

bristolian — Mon, 02 Sep 2024 13:45:26 GMT

Try a 2way SIM-swap, manually connecting to a known working network.

Put your SIM in your husband's phone - what result?

Put your husband's SIM in your phone - what result?

Re: Not receiving calls in Greece

Rach_H — Tue, 03 Sep 2024 08:16:53 GMT

Hi @JackieR24,

Welcome to the Community!

We want your travels to be trouble free, so I'd love to help you get this sorted. Are you able to make calls, or send texts, or are you also having trouble doing this?

Rach

Re: Not receiving calls in Greece

JackieR24 — Tue, 03 Sep 2024 08:36:45 GMT

Hi, yes I can send and receive texts. I can call but cannot receive incoming calls..
Thanks

Re: Not receiving calls in Greece

Ali_A — Tue, 03 Sep 2024 13:52:41 GMT

@JackieR24 Have you been able to test your SIM card in an alternative phone at all?

You can also check if you have blocked all incoming calls in the phone settings.

Is it all incoming calls which are blocked?

Ali