topic BALANCE OR ALLOWANCE not working to 150 in Mobile Services

BALANCE OR ALLOWANCE not working to 150

Paul7465 — Sat, 31 Aug 2024 09:51:15 GMT

Morning

As in my subject, this has been going on now for a few months and as yet still no answer as to the problem. Both BA and AL when sent to 150 still coming back as UNAVAILABLE, can anyone shed some light please?

Regards

Paul

Re: BALANCE OR ALLOWANCE not working to 150

Schockwave — Sat, 31 Aug 2024 10:57:44 GMT

Hello @Paul7465 ,

Welcome to the community,

Have you tried BALANCE to 150 to see if that works?

Re: BALANCE OR ALLOWANCE not working to 150

Paul7465 — Mon, 02 Sep 2024 09:55:21 GMT

Yes tried Balance to 150 and still showing unavailable

Re: BALANCE OR ALLOWANCE not working to 150

Paul7465 — Mon, 02 Sep 2024 11:54:01 GMT

Hi again

I have recently upgraded to Galaxy S24 if that helps in finding this balance issue. Never had a problem with my previous S22

Regards

Paul

Re: BALANCE OR ALLOWANCE not working to 150

Katie_B — Tue, 03 Sep 2024 07:56:47 GMT

Thanks for getting back to us @Paul7465.

If you are unable to text 150 I would recommend giving us a call so this can be looked into further.

Katie