https://community.ee.co.uk/t5/Mobile-Services/Can-t-call-or-use-messages-on-my-phone/m-p/1422685#M45073 <P>Hey there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4495827">@John547</a></SPAN>&nbsp;</P> <P>Welcome to the EE Community, and thanks for reaching out to us about this too <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> <P>Could you please let me know a bit more about what happens when you try to make a call or send a message; do you get any particular error messages for example?</P> <P>Also when &nbsp;you say that the internet is still working, is this over 4G/5G, or is your phone connected to a separate WiFi network?</P> <P>Peter</P> Sat, 17 Aug 2024 07:31:25 GMT Peter_W 2024-08-17T07:31:25Z https://community.ee.co.uk/t5/Mobile-Services/Can-t-call-or-use-messages-on-my-phone/m-p/1422531#M45066 <P>Can’t call or use messages on my phone&nbsp;</P> Fri, 16 Aug 2024 19:51:00 GMT https://community.ee.co.uk/t5/Mobile-Services/Can-t-call-or-use-messages-on-my-phone/m-p/1422531#M45066 John547 2024-08-16T19:51:00Z https://community.ee.co.uk/t5/Mobile-Services/Can-t-call-or-use-messages-on-my-phone/m-p/1422532#M45067 <P>I can’t call from my phone so need to do it on line</P> Fri, 16 Aug 2024 16:44:12 GMT https://community.ee.co.uk/t5/Mobile-Services/Can-t-call-or-use-messages-on-my-phone/m-p/1422532#M45067 John547 2024-08-16T16:44:12Z https://community.ee.co.uk/t5/Mobile-Services/Can-t-call-or-use-messages-on-my-phone/m-p/1422533#M45068 <P>I have internet but can’t phone out or receive calls at all</P> Fri, 16 Aug 2024 16:45:45 GMT https://community.ee.co.uk/t5/Mobile-Services/Can-t-call-or-use-messages-on-my-phone/m-p/1422533#M45068 John547 2024-08-16T16:45:45Z https://community.ee.co.uk/t5/Mobile-Services/Can-t-call-or-use-messages-on-my-phone/m-p/1422685#M45073 <P>Hey there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4495827">@John547</a></SPAN>&nbsp;</P> <P>Welcome to the EE Community, and thanks for reaching out to us about this too <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> <P>Could you please let me know a bit more about what happens when you try to make a call or send a message; do you get any particular error messages for example?</P> <P>Also when &nbsp;you say that the internet is still working, is this over 4G/5G, or is your phone connected to a separate WiFi network?</P> <P>Peter</P> Sat, 17 Aug 2024 07:31:25 GMT https://community.ee.co.uk/t5/Mobile-Services/Can-t-call-or-use-messages-on-my-phone/m-p/1422685#M45073 Peter_W 2024-08-17T07:31:25Z