topic Re: Re: Live chat in Mobile Services

Re: Live chat

Jamal2030 — Sat, 03 Aug 2024 11:59:39 GMT

I need help with my line I can’t call out

Re: Re: Live chat

Jamal2030 — Sat, 03 Aug 2024 12:02:11 GMT

I need to talk to customer service

Re: Re: Live chat

Katie_B — Sat, 03 Aug 2024 12:19:57 GMT

Hi @Jamal2030.

Thanks for coming here.

Does your phone show you are connected to the EE network?

Are you in the UK using the EE home network?

Katie

Re: Re: Live chat

Katie_B — Sat, 03 Aug 2024 12:22:52 GMT

Hi @Jamal2030.

How can we help you today?

Katie

Re: Re: Live chat

Jamal2030 — Sat, 03 Aug 2024 13:40:51 GMT

My line is not working

Re: Re: Live chat

Katie_B — Sat, 03 Aug 2024 13:42:34 GMT

Hi @Jamal2030.

Does your phone show you are connected to the EE network?

Katie

Re: Re: Live chat

Jamal2030 — Sat, 03 Aug 2024 13:44:54 GMT

I need help with my service I can’t call put

Re: Re: Live chat

Jamal2030 — Sat, 03 Aug 2024 13:45:55 GMT

I need help woth

Re: Re: Live chat

Jamal2030 — Sat, 03 Aug 2024 13:51:01 GMT

Need help

Re: Re: Live chat

Schockwave — Sat, 03 Aug 2024 16:35:33 GMT

@Jamal2030 , we cannot help you if you do not write what the problem is.

You can also call customer service using something like Skype for free using the number in my signature.

You say your line is not working, is this for your phone? Are you on pay as you go? If so, how long ago did you use your phone to make a chargeable call or text?