https://community.ee.co.uk/t5/Mobile-Services/Re-Turkey-roaming/m-p/1403953#M43483 Thank you Sun, 07 Jul 2024 11:37:26 GMT Michelle2024 2024-07-07T11:37:26Z https://community.ee.co.uk/t5/Mobile-Services/Re-Turkey-roaming/m-p/1403924#M43480 <P>Hi I had the same issue. If you get any help from EE can you please let me know too? Thank you</P> Sun, 07 Jul 2024 09:59:57 GMT https://community.ee.co.uk/t5/Mobile-Services/Re-Turkey-roaming/m-p/1403924#M43480 Michelle2024 2024-07-07T09:59:57Z https://community.ee.co.uk/t5/Mobile-Services/Re-Turkey-roaming/m-p/1403928#M43481 <P>Regardless of any billing add-on, your ability to get coverage abroad (which calls, texts &amp; mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.<BR /><BR />On PAYG, this is auto-enabled once your phone is used in the UK first.<BR />On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK. Did you do this?<BR /><BR />If you are on pay-monthly and now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 9566000 using a web-calling app such as Skype over WiFi.</P> Sun, 07 Jul 2024 10:06:16 GMT https://community.ee.co.uk/t5/Mobile-Services/Re-Turkey-roaming/m-p/1403928#M43481 bristolian 2024-07-07T10:06:16Z https://community.ee.co.uk/t5/Mobile-Services/Re-Turkey-roaming/m-p/1403953#M43483 Thank you Sun, 07 Jul 2024 11:37:26 GMT https://community.ee.co.uk/t5/Mobile-Services/Re-Turkey-roaming/m-p/1403953#M43483 Michelle2024 2024-07-07T11:37:26Z