topic Re: Roam Abroad Pass in Mobile Services

Roam Abroad Pass

Geoff95 — Sun, 07 Jul 2024 09:16:06 GMT

Like others, I have found the information about the Roam Abroad Pass on the ee website, less than comprehensive. Please can anyone answer the following questions:

1) Can a select a specific start date in advance?

2) Does the charge apply per calendar month or for 30 days from the start?

3) How do I start this arrangement?

4) How do I cancel the plan upon my return?

Many thanks

Re: Roam Abroad Pass

bristolian — Sun, 07 Jul 2024 10:10:17 GMT

The roaming pass is active immediately you request it, and charged pro-rata from then until your next bill cycle.

From that point it remains active & charged until the end of the bill cycle in which you cancel it.

The text commands are ROAMING PASS & STOP ROAMING PASS to 150

Re: Roam Abroad Pass

Schockwave — Sun, 07 Jul 2024 13:26:17 GMT

@Geoff95 please also make sure you have roaming enabled on your account if on contract, not necessary if on pay as you go as this is automatic.