topic Re: New york in Mobile Services

New york

Coyle4926 — Mon, 01 Jul 2024 22:52:31 GMT

Can anyone help my son is in new york on payg he can't get his data too work please help

Re: New york

XRaySpeX — Tue, 02 Jul 2024 02:05:51 GMT

@Coyle4926 : Has he bought a data add-on? How many MBs for how much?

Had he used that PAYG SIM for making calls or texts in UK before he left to go abroad? To be used abroad EE PAYG SIMs need 1st activating on EE's home UK network. If it wasn't he can't now use it until he returns to UK.

Re: New york

Coyle4926 — Tue, 02 Jul 2024 06:48:22 GMT

How does he purchase odd on ?

Regards

Re: New york

James_B — Tue, 02 Jul 2024 08:45:56 GMT

Hi @Coyle4926,

Did your son receive a text inviting him to purchase an add-on when he arrived?

James

Re: New york

Coyle4926 — Tue, 02 Jul 2024 09:08:07 GMT

I'm not sure I have messaged him but he is asleep so il see when he gets up there is plenty of wifi spots so hopefully he can still get by