Re: How do I contact ee from abroad about my roaming not working

Mandy2021 — Thu, 27 Jun 2024 08:18:31 GMT

My roaming is not working

Re: Re: How do I contact ee from abroad about my roaming not working

bristolian — Thu, 27 Jun 2024 08:23:56 GMT

@Mandy2021 wrote:

My roaming is not working

In what way is your roaming not working? Has it worked before?

Re: Re: How do I contact ee from abroad about my roaming not working

XRaySpeX — Thu, 27 Jun 2024 11:38:39 GMT

@Mandy2021 : Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

topic Re: Re: How do I contact ee from abroad about my roaming not working in Mobile Services

Re: How do I contact ee from abroad about my roaming not working

Re: Re: How do I contact ee from abroad about my roaming not working

Re: Re: How do I contact ee from abroad about my roaming not working