topic Re: Not receiving verification in Mobile Services

Not receiving verification

Muhammadmehtab — Fri, 21 Jun 2024 19:39:45 GMT

Hi I am not receiving verification code like Bank app registration duty time registration and this is a big problem for me even when I call 150 on pressing 1 to contact customer service even I not receiving message from 150

Re: Not receiving verification

James_B — Sat, 22 Jun 2024 07:32:04 GMT

Hi @Muhammadmehtab,

Welcome to the EE Community. 🙂

Are you able to receive messages from other senders?

James

Re: Not receiving verification

bristolian — Sat, 22 Jun 2024 09:31:34 GMT

Have you been able to receive texts from automated senders previously?

Re: Not receiving verification

Muhammadmehtab — Sat, 22 Jun 2024 14:41:56 GMT

Yes

Re: Not receiving verification

James_B — Sun, 23 Jun 2024 08:51:32 GMT

Hi @Muhammadmehtab,

Please get in touch with Technical Support on 150 so a member of the team can take a look at this for you (Select option 2 first).

They'll be happy to help. 🙂

James