topic Re: 150 hands up, after saying welcome in Mobile Services

150 hands up, after saying welcome

Customernjh — Thu, 13 Jun 2024 09:41:01 GMT

Cant contact ee via mobile on either number.

Christopher_G — Thu, 13 Jun 2024 12:18:28 GMT

Welcome to the community.

Are you on contract or pay as you go? Have you tried restarting your device and trying again, just to see if it helps with the connection?

Chris

Customernjh — Thu, 13 Jun 2024 12:26:17 GMT

Hi Chris,

Thanks for message. I am on contract with ee for a few months. Restating phone closed the call to 150 but I still get rejected when Try again.

Christopher_G — Thu, 13 Jun 2024 12:28:51 GMT

Have you tried the live chat function in the help section of the EE App? They may be able to help.
Chris

Customernjh — Thu, 13 Jun 2024 12:36:06 GMT

I couldnt get anything useful from the ee app. Probably best borrow someone non-ee phone and phone ee.