topic Incoming calls from abroad in Mobile Services

Incoming calls from abroad

Kris333 — Wed, 12 Jun 2024 18:00:00 GMT

Hey Guys, I'm currently abroad in EU and all of a sudden all incoming calls to my mobile started going directly to my voicemail. My phone doesn't ring at all. I left the UK just a week ago, everything was fine until this morning. Please help as it's causing massive issues with my work. Thanks

Re: Incoming calls from abroad

bristolian — Wed, 12 Jun 2024 18:04:51 GMT

Have you toggled flight mode and also manually selected alternative local networks? Are the symptoms the same across each available operator?

Re: Incoming calls from abroad

Kris333 — Wed, 12 Jun 2024 21:30:58 GMT

Thanks bristolian, it's solved now. I was at my home and my phone automatically selected a local network instead of EE's partner abroad... It was still good enough for data but not for incoming calls from the UK.

Re: Incoming calls from abroad

bristolian — Wed, 12 Jun 2024 22:21:38 GMT

Voice calls & mobile data use the exact same network signal.