topic Re: Re: Wifi calling keeps disconnecting in Mobile Services

Re: Wifi calling keeps disconnecting

JuJitsoup — Sun, 09 Jun 2024 12:27:37 GMT

Did you ever get to the bottom of this? I have the exact same problem, which results in numerous calls not getting through to my phone, as the EE mobile signal is nonexistent in my house. WiFi calling is essential for us.

Re: Re: Wifi calling keeps disconnecting

JuJitsoup — Sun, 09 Jun 2024 12:34:59 GMT

Has anyone found any solutions to this? We're having the exact same issues.

Re: Re: Wifi calling keeps disconnecting

bristolian — Sun, 09 Jun 2024 15:56:57 GMT

Can you explain what your specific issues are?

It's often better to post once and cite similar threads, than create multiple posts across existing threads - as seems to be the case here.

Re: Re: Wifi calling keeps disconnecting

daviesryan35 — Mon, 10 Jun 2024 18:47:10 GMT

You might have a faulty sim card or a problem with your device. Have you tried calling 150?

Re: Re: Wifi calling keeps disconnecting

bristolian — Mon, 10 Jun 2024 18:54:19 GMT

@daviesryan35 wrote:

You might have a faulty sim card or a problem with your device.

Here is where it would be useful for the OP to have started their own thread and explain the issue, rather than add to existing ones.

I don't believe a faulty SIM would cause VoWiFi to disconnect. VoWiFi uses the same network authentication as the mobile network, for this purpose.