https://community.ee.co.uk/t5/Mobile-Services/Tech-Support-UK/m-p/1393927#M42262 <P>How do I contact someone within the UK for help with an addon benefit.</P><P>150 leads me in circles with a machine.</P><P>The "Chat" option in the EE app, after dealing with a bot, connects me to a call center in India and their level of English is terrible. They do not understand basic concepts around EE services and cannot understand simple questions or even deviate from a script.</P><P>In addition to this, I get either passed around or blatantly disconnected and ignored.</P><P>So what options are available for support within the UK please?</P> Thu, 06 Jun 2024 10:08:40 GMT wnicholson89 2024-06-06T10:08:40Z https://community.ee.co.uk/t5/Mobile-Services/Tech-Support-UK/m-p/1393927#M42262 <P>How do I contact someone within the UK for help with an addon benefit.</P><P>150 leads me in circles with a machine.</P><P>The "Chat" option in the EE app, after dealing with a bot, connects me to a call center in India and their level of English is terrible. They do not understand basic concepts around EE services and cannot understand simple questions or even deviate from a script.</P><P>In addition to this, I get either passed around or blatantly disconnected and ignored.</P><P>So what options are available for support within the UK please?</P> Thu, 06 Jun 2024 10:08:40 GMT https://community.ee.co.uk/t5/Mobile-Services/Tech-Support-UK/m-p/1393927#M42262 wnicholson89 2024-06-06T10:08:40Z https://community.ee.co.uk/t5/Mobile-Services/Tech-Support-UK/m-p/1393962#M42263 <P>Can you explain the issue you have?</P> Thu, 06 Jun 2024 11:17:55 GMT https://community.ee.co.uk/t5/Mobile-Services/Tech-Support-UK/m-p/1393962#M42263 bristolian 2024-06-06T11:17:55Z