topic . Mobile data on while abroad but not accepted by phone. How to fix roaming?? in Mobile Services

. Mobile data on while abroad but not accepted by phone. How to fix roaming??

PJT2 — Wed, 05 Jun 2024 05:42:14 GMT

Re: . Mobile data on while abroad but not accepted by phone. How to fix roaming??

XRaySpeX — Wed, 05 Jun 2024 05:51:36 GMT

@PJT2 : Can you make calls & texts?

Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

Re: . Mobile data on while abroad but not accepted by phone. How to fix roaming??

bristolian — Wed, 05 Jun 2024 07:02:01 GMT

Your ability to get coverage abroad (which calls, texts & mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.

Does your phone show a connection to any local networks in your host country?