topic Re: Report stolen iphone in abroad in Mobile Services

Report stolen iphone in abroad

John11k — Fri, 31 May 2024 09:50:10 GMT

I want to report an stolen iPhone of mine from abroad. Hoe I do it??

Re: Report stolen iphone in abroad

John11k — Fri, 31 May 2024 09:53:27 GMT

I want to report a stolen iPhone of mine in abroad I want to block my sim immediately

Re: Report stolen iphone in abroad

Leanne_T — Fri, 31 May 2024 10:00:18 GMT

Hi there @John11k

I am sorry to hear the phone has been stolen.

To report the phone as stolen, you would need to call us from any other phone or VoIP calling service such as Skype on +44 (0)7953 966 150 or +44 (0)800 956 6000. The team will make sure the device and SIM are blocked for you.

Thanks.

Leanne.

Re: Report stolen iphone in abroad

John11k — Fri, 31 May 2024 10:05:07 GMT

Hello

Re: Report stolen iphone in abroad

John11k — Fri, 31 May 2024 10:07:04 GMT

Need someone to block my sim card immediately since my iPhone is stolen please

Re: Report stolen iphone in abroad

Leanne_T — Fri, 31 May 2024 10:08:12 GMT

Hi @John11k

Sorry the EE Community isn't live chat and we have no access to your account on the community.

Please call us on the numbers provided above 🙂

Leanne.

Re: Report stolen iphone in abroad

John11k — Fri, 31 May 2024 10:09:10 GMT

I am abroad now

Re: Report stolen iphone in abroad

Leanne_T — Fri, 31 May 2024 10:10:31 GMT

Hi @John11k

You can call us from any other phone from abroad on +44 (0)7953 966 150 or +44 (0)800 956 6000.

Leanne.

Re: Report stolen iphone in abroad

John11k — Fri, 31 May 2024 10:12:13 GMT

I an unable to make any international calls

Re: Report stolen iphone in abroad

John11k — Fri, 31 May 2024 10:13:25 GMT

Are we not able to chat here

Re: Report stolen iphone in abroad

Leanne_T — Fri, 31 May 2024 10:19:05 GMT

Sorry we have no account access on the community to block the SIM and device, you would need to call us from any other phone @John11k

Leanne.

Re: Report stolen iphone in abroad

XRaySpeX — Fri, 31 May 2024 13:26:48 GMT

@John11k : You need to call CS to report the loss & they will block it & send you a replacement SIM to your UK addy with the same no. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.