topic Re: Phone number being used or cloned in Mobile Services

Phone number being used or cloned

AlfieL — Sat, 25 May 2024 10:38:42 GMT

since last year I've been getting texts & calls asking for peter and its started to get on my nerves. I get texts by some blood center and now getting verification codes by mhbs! I have decided to post now before anything escalates any further.

Re: Phone number being used or cloned

XRaySpeX — Sat, 25 May 2024 11:26:43 GMT

Not much anyone can do about it if someone has given these senders the wrong no., yours. You could phone them all up & tell them it's a wrong no. or you can block them on your phone.

Re: Phone number being used or cloned

garetc — Sat, 25 May 2024 11:27:00 GMT

I get this really frequently because my number is 'memorable' it gets spoofed and then a load of people try and call me back!

Unfortunately aside from blocking the messages and calls (if your handset allows you to do so) all you can do is change your number.

If you call CS on 150 they'll be able to help with the changing of your number.

Re: Phone number being used or cloned

AlfieL — Sat, 25 May 2024 11:55:40 GMT

Thanks for trying to help but it won't work. These are non reply messages and the numbers that phone me are all different.... 🫤

Re: Phone number being used or cloned

AlfieL — Sat, 25 May 2024 11:56:22 GMT

If I do so, will I have to change my sim card?

Re: Phone number being used or cloned

Chris_B — Sat, 25 May 2024 12:00:20 GMT

@AlfieL Are you on PAYG or a contract customer? If you are on contract just request a new number and tell them why ie harassing phone calls/texts.
If you’re a PAYG customer just get a new sim and set up a new account. Just deplete your current allowance and don’t top up to get a new pack.

Re: Phone number being used or cloned

AlfieL — Sat, 25 May 2024 12:15:24 GMT

I'm on payg but tbh even if I do change my sim, it'll be too much hassle. I'm only 13.