topic Re: Re: Unable to make calls from IPhone in Mobile Services

Re: Unable to make calls from IPhone

Pinemartin — Wed, 22 May 2024 14:10:31 GMT

Hi, It says 'no service' but coverage check is ok. Won't even dial 150.

Re: Re: Unable to make calls from IPhone

Leanne_T — Wed, 22 May 2024 14:47:25 GMT

Hi @Pinemartin

Thanks for coming here 🙂

Are you on pay as you go or pay monthly?

Have you ordered a new SIM card or upgraded?

Leanne.

Re: Re: Unable to make calls from IPhone

Pinemartin — Wed, 22 May 2024 15:12:44 GMT

Tried to reply, with some page grabs but kept getting this...

Message not found

*The message you are trying to access is not available

Then something about invalid HTML

Re: Re: Unable to make calls from IPhone

Pinemartin — Wed, 22 May 2024 15:15:46 GMT

Ok, that worked; try again..

Monthly. No order or upgrade.

EE mobile got merged with BT Fast Fibre several months ago. No issues since.

There was an alert on settings but now I can't find it.

Tx, P

Re: Re: Unable to make calls from IPhone

Pinemartin — Wed, 22 May 2024 15:18:03 GMT

Nope. It is an old iPhone.

Re: Re: Unable to make calls from IPhone

Pinemartin — Wed, 22 May 2024 15:19:11 GMT

Join the club! An EE lady is on it... I think. The system is a bit glitchy. I got an email saying you posted and an option to reply, but it created an email full of gobbledegook.

Re: Re: Unable to make calls from IPhone

Pinemartin — Wed, 22 May 2024 15:23:07 GMT

I think I also created a duplicate thread 🙄

Re: Re: Unable to make calls from IPhone

Pinemartin — Wed, 22 May 2024 15:47:53 GMT

I don't know if someone did something, in which case thank you, but my wife just got back and said 'switch it off and then back on again'. Very IT crowd. Especially as it now works. 😊