https://community.ee.co.uk/t5/Mobile-Services/No-network-in-usa/m-p/1387326#M41628 <P>Landed in miami no network.&nbsp; Roaming is on , I visited the salon twice before going to avoid mistakes.&nbsp; Do not ask me to go to app or switch the phon on off . I need help !</P> Thu, 16 May 2024 10:48:40 GMT Marek84 2024-05-16T10:48:40Z https://community.ee.co.uk/t5/Mobile-Services/No-network-in-usa/m-p/1387326#M41628 <P>Landed in miami no network.&nbsp; Roaming is on , I visited the salon twice before going to avoid mistakes.&nbsp; Do not ask me to go to app or switch the phon on off . I need help !</P> Thu, 16 May 2024 10:48:40 GMT https://community.ee.co.uk/t5/Mobile-Services/No-network-in-usa/m-p/1387326#M41628 Marek84 2024-05-16T10:48:40Z https://community.ee.co.uk/t5/Mobile-Services/No-network-in-usa/m-p/1387325#M41630 <P>I have the same problem help</P> Thu, 16 May 2024 10:44:06 GMT https://community.ee.co.uk/t5/Mobile-Services/No-network-in-usa/m-p/1387325#M41630 Marek84 2024-05-16T10:44:06Z https://community.ee.co.uk/t5/Mobile-Services/No-network-in-usa/m-p/1387329#M41629 <P>Me same</P> Thu, 16 May 2024 10:49:49 GMT https://community.ee.co.uk/t5/Mobile-Services/No-network-in-usa/m-p/1387329#M41629 Marek84 2024-05-16T10:49:49Z https://community.ee.co.uk/t5/Mobile-Services/No-network-in-usa/m-p/1387338#M41633 <P>More questions than answers here!</P> <P>You state that "roaming is on", but what's your basis for saying this? What's the relevance of attending a salon? Are you on PAYG or pay-monthly?</P> <P>On PAYG, roaming is auto-enabled once your phone is used in the UK first.<BR />On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK. Did you do this?</P> Thu, 16 May 2024 11:09:16 GMT https://community.ee.co.uk/t5/Mobile-Services/No-network-in-usa/m-p/1387338#M41633 bristolian 2024-05-16T11:09:16Z https://community.ee.co.uk/t5/Mobile-Services/No-network-in-usa/m-p/1387485#M41643 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4390413">@Marek84</a>&nbsp;:&nbsp;Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?<BR /><BR /><STRONG>If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?</STRONG> Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.<BR /><BR />Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. <BR /><BR />Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.</P> Thu, 16 May 2024 18:49:29 GMT https://community.ee.co.uk/t5/Mobile-Services/No-network-in-usa/m-p/1387485#M41643 XRaySpeX 2024-05-16T18:49:29Z