https://community.ee.co.uk/t5/Mobile-Services/I-can-t-make-a-call-out-and-I-m-abroad-HELP/m-p/1386273#M41544 <P>I am currently in Tobago and I have a few calls to make and I'm being told by an automated voice that there's restricted calls by the OWNER which is ME and I can't call out! HELP! I need to make some calls to the UK</P><P>&nbsp;</P> Mon, 13 May 2024 15:28:18 GMT gillimck1 2024-05-13T15:28:18Z https://community.ee.co.uk/t5/Mobile-Services/I-can-t-make-a-call-out-and-I-m-abroad-HELP/m-p/1386273#M41544 <P>I am currently in Tobago and I have a few calls to make and I'm being told by an automated voice that there's restricted calls by the OWNER which is ME and I can't call out! HELP! I need to make some calls to the UK</P><P>&nbsp;</P> Mon, 13 May 2024 15:28:18 GMT https://community.ee.co.uk/t5/Mobile-Services/I-can-t-make-a-call-out-and-I-m-abroad-HELP/m-p/1386273#M41544 gillimck1 2024-05-13T15:28:18Z https://community.ee.co.uk/t5/Mobile-Services/I-can-t-make-a-call-out-and-I-m-abroad-HELP/m-p/1386278#M41545 <P>Does your phone show a connection to any local networks? I suspect from you getting an automated voice, that a call is placing and thus the answer is yes - but please confirm.</P> <P>Is the voice a UK-one or a local-one? What is the exact wording? And are you on PAYG or pay-monthly?</P> <P>If you're on PAYG, the issue could be insufficient credit to make the call.</P> <P>If you're on pay-monthly, the problem could be a spend-cap being triggered: <A href="https://ee.co.uk/help/help-new/billing-usage-and-top-up/track-and-manage-your-usage/how-do-i-set-up-and-manage-spend-cap" target="_blank" rel="noopener">https://ee.co.uk/help/help-new/billing-usage-and-top-up/track-and-manage-your-usage/how-do-i-set-up-and-manage-spend-cap</A>&nbsp;</P> Mon, 13 May 2024 16:07:18 GMT https://community.ee.co.uk/t5/Mobile-Services/I-can-t-make-a-call-out-and-I-m-abroad-HELP/m-p/1386278#M41545 bristolian 2024-05-13T16:07:18Z