topic Re: Turkey roaming in Mobile Services

Turkey roaming

Andy14121 — Sun, 05 May 2024 08:27:50 GMT

Hi guys,

I’m currently in Turkey but I haven’t activated my roaming prior to leaving the UK.
To set up Roaming I need to text 150 but my messages aren’t going through.
any other way around this ?

I have access to wifi

Re: Turkey roaming

bristolian — Sun, 05 May 2024 08:32:26 GMT

Regardless of any billing add-on, your ability to get coverage abroad (which calls, texts & mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.

On PAYG, this is auto-enabled once your phone is used in the UK first.
On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK. Did you do this?

If you are on pay-monthly and now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 0798586 using a web-calling app such as Skype over WiFi.

Re: Turkey roaming

XRaySpeX — Sun, 05 May 2024 10:37:19 GMT

You need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.