https://community.ee.co.uk/t5/Mobile-Services/Hi-I-m-currently-in-the-UAE-and-I-m-unable-to-connect-to-any/m-p/1382738#M41226 <P>I'm currently in the UAE and I'm unable to connect to a local network. Call Preferences and SMS Preferences are greyed out. I have a monthly contract with world roaming.</P><P>Any help is appreciated.</P><P>&nbsp;</P> Wed, 01 May 2024 09:49:47 GMT Mappy627 2024-05-01T09:49:47Z https://community.ee.co.uk/t5/Mobile-Services/Hi-I-m-currently-in-the-UAE-and-I-m-unable-to-connect-to-any/m-p/1382738#M41226 <P>I'm currently in the UAE and I'm unable to connect to a local network. Call Preferences and SMS Preferences are greyed out. I have a monthly contract with world roaming.</P><P>Any help is appreciated.</P><P>&nbsp;</P> Wed, 01 May 2024 09:49:47 GMT https://community.ee.co.uk/t5/Mobile-Services/Hi-I-m-currently-in-the-UAE-and-I-m-unable-to-connect-to-any/m-p/1382738#M41226 Mappy627 2024-05-01T09:49:47Z https://community.ee.co.uk/t5/Mobile-Services/Hi-I-m-currently-in-the-UAE-and-I-m-unable-to-connect-to-any/m-p/1382768#M41227 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4372263">@Mappy627</a>&nbsp;: As you are on contract, <STRONG>did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?</STRONG> Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.<BR /><BR />Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. <BR /><BR />Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.</P> Wed, 01 May 2024 11:56:00 GMT https://community.ee.co.uk/t5/Mobile-Services/Hi-I-m-currently-in-the-UAE-and-I-m-unable-to-connect-to-any/m-p/1382768#M41227 XRaySpeX 2024-05-01T11:56:00Z