topic Data roaming in Mobile Services

Data roaming

Colc91 — Tue, 23 Apr 2024 12:06:09 GMT

Hi I'm traveling to Turkey next week, I've had my sim only contact before 2021. Will I be charged for data roaming? Thanks

Schockwave — Tue, 23 Apr 2024 12:21:30 GMT

Hello @Colc91 ,

Welcome to the community,

No matter how long you have had your contract, Turkey is not part of the EU, so there will be charges when roaming, which you can check here:

XRaySpeX — Tue, 23 Apr 2024 12:39:24 GMT

@Colc91 : Outside the EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/turkeyandnortherncyprus.

As you are on contract, remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.