https://community.ee.co.uk/t5/Mobile-Services/My-sim-is-not-working-in-Saudi-Arabia/m-p/1379944#M40944 <P>As you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.<BR /><BR />Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. <BR /><BR />Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.</P> Mon, 22 Apr 2024 21:37:56 GMT XRaySpeX 2024-04-22T21:37:56Z https://community.ee.co.uk/t5/Mobile-Services/My-sim-is-not-working-in-Saudi-Arabia/m-p/1379846#M40937 <P>My sim is not working in Saudi Arabia so I ended up downloading eSIM now that’s not working now it’s saying invalid sim&nbsp;</P> Mon, 22 Apr 2024 17:11:57 GMT https://community.ee.co.uk/t5/Mobile-Services/My-sim-is-not-working-in-Saudi-Arabia/m-p/1379846#M40937 abdulmuhithkhan 2024-04-22T17:11:57Z https://community.ee.co.uk/t5/Mobile-Services/My-sim-is-not-working-in-Saudi-Arabia/m-p/1379855#M40938 <P>A SIM not working is often just a symptom of roaming not having been enabled - which can be resolved by contacting CS via another means, if you're on pay monthly.</P> <P>Replacement SIMs - be they physical or electronic - usually need to be activated on EE's UK network first.</P> Mon, 22 Apr 2024 17:40:14 GMT https://community.ee.co.uk/t5/Mobile-Services/My-sim-is-not-working-in-Saudi-Arabia/m-p/1379855#M40938 bristolian 2024-04-22T17:40:14Z https://community.ee.co.uk/t5/Mobile-Services/My-sim-is-not-working-in-Saudi-Arabia/m-p/1379944#M40944 <P>As you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.<BR /><BR />Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. <BR /><BR />Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.</P> Mon, 22 Apr 2024 21:37:56 GMT https://community.ee.co.uk/t5/Mobile-Services/My-sim-is-not-working-in-Saudi-Arabia/m-p/1379944#M40944 XRaySpeX 2024-04-22T21:37:56Z