topic Re: eSim and Roaming in Mobile Services

eSim and Roaming

flossienana — Mon, 22 Apr 2024 15:16:28 GMT

I have bought a Roaming pass for my main sim number but don’t want to also buy one for the eSim number on the same iPhone while in Europe. If I activate call forwarding to a UK based number on the eSim will I be charged a daily Roaming fee on the eSim or will the call be classed as UK call?

Re: eSim and Roaming

Christopher_G — Mon, 22 Apr 2024 15:34:51 GMT

Hi @flossienana

If the number that you're forwarding the calls from is abroad, you'd be charged for an outgoing call for any forwarded calls, which would activate the roam abroad pass. The number that the calls are forwarded too would also be charged for an incoming call, activating the roam abroad pass on that one too, if it's set up.

Chris

Re: eSim and Roaming

bristolian — Mon, 22 Apr 2024 15:45:18 GMT

I don't believe the previous answer is entirely valid. The answer depends on factors I don't think are clear..

1: Are you diverting from a UK EE mobile, or a foreign number? Same question for the destination of the divert,

2: Are you setting an unconditional "divert all calls" or a conditional "divert if xyz" where xyz is unreachable, no answer etc?

Unconditional diverts set on a UK-EE SIM will create the divert on EE's core UK network and the call will not leave the UK. Conditional diverts will attempt to reach you abroad first, and create a different scenario.

Re: eSim and Roaming

Christopher_G — Mon, 22 Apr 2024 15:47:36 GMT

Great points, @bristolian.

I assumed, maybe incorrectly, that they were diverting all calls from one EE number to another EE number. 🙂

Chris

Re: eSim and Roaming

flossienana — Mon, 22 Apr 2024 15:57:56 GMT

Many thanks for your reply.

I will be diverting all calls unconditionally while in Europe from the UK EE eSim to a non EE mobile phone back in the UK. Hopefully the calls will not then leave the UK as you mention.