topic Re: I bought a roaming pass to work in the USA. It’s not working! in Mobile Services

I bought a roaming pass to work in the USA. It’s not working!

Redjed2 — Tue, 16 Apr 2024 22:40:46 GMT

Re: I bought a roaming pass to work in the USA. It’s not working!

XRaySpeX — Wed, 17 Apr 2024 03:58:44 GMT

@Redjed2 : As you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

Re: I bought a roaming pass to work in the USA. It’s not working!

bristolian — Wed, 17 Apr 2024 07:07:52 GMT

In what way is your roaming pass not working? You've not said. If your issue is a lack of mobile coverage to use your phone, then ignore the billing add-on and follow the advice already posted.

If your issue is something else - please explain. That will enable advice.