topic Re: EE WiFi hotspot in Mobile Services

EE WiFi hotspot

Jimbobjack — Sat, 13 Apr 2024 07:36:54 GMT

Hi all

does anyone know if EE hotspot access is included with an EE mobile pay monthly contract?

Re: EE WiFi hotspot

Northerner — Sat, 13 Apr 2024 07:54:33 GMT

Hi @Jimbobjack

Please see here:

https://ee.co.uk/help/mobile/manage-use/using-phone-features/how-do-i-access-wifi-coverage-boost

Thanks

Re: EE WiFi hotspot

Chris_B — Sat, 13 Apr 2024 07:55:04 GMT

@Jimbobjack Yes you can access it that’s why it’s there. Why would EE make this available if you can not access it.

Re: EE WiFi hotspot

Jimbobjack — Sat, 13 Apr 2024 08:21:23 GMT

Well it won’t let me log in using my EE account credentials.

Re: EE WiFi hotspot

Leanne_T — Sat, 13 Apr 2024 10:12:44 GMT

Hi there @Jimbobjack

You won't need to log in to use the WiFi Coverage Boost, please see our How Do I Access WiFi Coverage Boost, page for full details 🙂

If you're trying to connect to EE WiFi this is different to the WiFi Coverage Boost, this is free for new EE Broadband and BT Broadband customers. You can buy a voucher for short-term access here, you can find out more information on how to get access here.

Leanne.

Re: EE WiFi hotspot

Jimbobjack — Sat, 13 Apr 2024 10:59:16 GMT

I’m not trying to connect to WiFi boost I’m trying to connect to EE wifi to access data where there’s poor signal. From what you say it seems EE mobile customers are not eligible for complimentary access, seems rather unfair and I will be considering changing providers.

Re: EE WiFi hotspot

Leanne_T — Sat, 13 Apr 2024 13:56:41 GMT

Hi @Jimbobjack

You would need to purchase a voucher to access the WiFi hotspot. Please see the Get public WiFi access page for costs.

Thanks.

Leanne.

Re: EE WiFi hotspot

Ian5pank — Tue, 28 May 2024 09:55:09 GMT

you might want to change how you word things then, because this reads as that ANYONE with an EE ACCOUNT can gain access to the hotspots by logging in. very misleading as usual!!

Re: EE WiFi hotspot

Christopher_G — Tue, 28 May 2024 14:20:38 GMT

Hi @Ian5pank

Could you send me the link to that page please and I'll take a look?

Thanks

Chris

Re: EE WiFi hotspot

XRaySpeX — Tue, 28 May 2024 21:47:55 GMT

@Christopher_G : It's not on the actual EE WiFi site, Get public WiFi access | Find WiFi hotspots | EE WiFi ,

Yes. New EE Broadband and BT Broadband each come with free unlimited WiFi minutes. If you aren't a new EE Broadband or a BT Broadband account holder, you can buy EE WiFi access now via a voucher here.

Re: EE WiFi hotspot

APPLEPADDYMAC — Sat, 10 Aug 2024 11:12:12 GMT

HI JIMBO,

Depends on the contract and you will see what come with it.

however from recent searches i have done, it does not with a sim only and unlimited data plan monthly contract.

it does come with all broadband contracts which i highly recommend.

just make sure you opt in

topic Re: EE WiFi hotspot in Mobile Services

EE WiFi hotspot

Re: EE WiFi hotspot

Re: EE WiFi hotspot

Re: EE WiFi hotspot

Re: EE WiFi hotspot

Re: EE WiFi hotspot

Re: EE WiFi hotspot

Re: EE WiFi hotspot

Re: EE WiFi hotspot

Re: EE WiFi hotspot

Do I have to be a new EE Broadband or BT Broadband customer to get free EE WiFi?

Re: EE WiFi hotspot