https://community.ee.co.uk/t5/Mobile-Services/Re-Roaming-in-Europe/m-p/1376630#M40573 <P>Regardless of any billing add-on, your ability to get coverage abroad (which calls, texts &amp; mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.<BR /><BR />On PAYG, this is auto-enabled once your phone is used in the UK first.<BR />On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK. Did you do this?<BR /><BR />If you are on pay-monthly and now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 0798586 using a web-calling app such as Skype over WiFi.</P> Fri, 12 Apr 2024 09:30:27 GMT bristolian 2024-04-12T09:30:27Z https://community.ee.co.uk/t5/Mobile-Services/Re-Roaming-in-Europe/m-p/1376620#M40571 <P>I need roaming.&nbsp;</P> Fri, 12 Apr 2024 08:58:39 GMT https://community.ee.co.uk/t5/Mobile-Services/Re-Roaming-in-Europe/m-p/1376620#M40571 Mamad1946 2024-04-12T08:58:39Z https://community.ee.co.uk/t5/Mobile-Services/Re-Roaming-in-Europe/m-p/1376624#M40572 <P>I am in Spain and I need roaming.&nbsp;</P> Fri, 12 Apr 2024 09:08:45 GMT https://community.ee.co.uk/t5/Mobile-Services/Re-Roaming-in-Europe/m-p/1376624#M40572 Mamad1946 2024-04-12T09:08:45Z https://community.ee.co.uk/t5/Mobile-Services/Re-Roaming-in-Europe/m-p/1376630#M40573 <P>Regardless of any billing add-on, your ability to get coverage abroad (which calls, texts &amp; mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.<BR /><BR />On PAYG, this is auto-enabled once your phone is used in the UK first.<BR />On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK. Did you do this?<BR /><BR />If you are on pay-monthly and now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 0798586 using a web-calling app such as Skype over WiFi.</P> Fri, 12 Apr 2024 09:30:27 GMT https://community.ee.co.uk/t5/Mobile-Services/Re-Roaming-in-Europe/m-p/1376630#M40573 bristolian 2024-04-12T09:30:27Z