topic Re: Can I use WhatsApp to talk free in South Asia in Mobile Services

Can I use WhatsApp to talk free in South Asia

IVORYsaint222 — Thu, 11 Apr 2024 13:42:25 GMT

I’m travelling to Asia, and can’t find anywhere to speak to any human in EE! 150 is not answering my question! How do I know if I can use WhatsApp to text, call and video free?

Re: Can I use WhatsApp to talk free in South Asia

Mustrum — Thu, 11 Apr 2024 13:47:44 GMT

@IVORYsaint222 you will be charged if using mobile data, but it should be free if you are able to connect to WiFi.

Re: Can I use WhatsApp to talk free in South Asia

XRaySpeX — Thu, 11 Apr 2024 14:03:19 GMT

@IVORYsaint222 : WhatsApp uses data for whatever functions it provides (I'm not familiar with any other than messaging). Outside the EU you will need to buy a data add-on to use it.

Outside the EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in e.g. https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/india.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.

If you are on PAYG, make sure you have already used your PAYG SIM to make a call or text in the UK.

Re: Can I use WhatsApp to talk free in South Asia

Mustrum — Thu, 11 Apr 2024 14:23:06 GMT

Or you can use WiFi if you can find it.

https://faq.whatsapp.com/514799537162613/?helpref=hc_fnav

Re: Can I use WhatsApp to talk free in South Asia

bristolian — Thu, 11 Apr 2024 15:39:36 GMT

There is a voice add-on giving 60minutes call-time globally for £14.05 - given data costs in some Asian countries, it may well work out cheaper to make standard direct-dialled voice calls unless you'd prefer to be constantly tied to WiFi-hotspots.

All different options.