topic Re: Hello in Mobile Services

Hello

Arnoldbardhi — Tue, 09 Apr 2024 14:54:53 GMT

Hello, how are you? I have a problem in my Apple Watch . I want to activation mobile service but he tell me to call EE number. can you help meWhat can I do?

Re: Hello

Leanne_T — Tue, 09 Apr 2024 16:04:34 GMT

Hi @Arnoldbardhi

Thanks for coming here 🙂

Do you have a pay monthly account with us or pay as you go?

Leanne.

Re: Hello

Arnoldbardhi — Tue, 09 Apr 2024 21:41:35 GMT

actually. I have a Lycamobile number

Re: Hello

Christopher_G — Wed, 10 Apr 2024 07:29:19 GMT

You can only use your Apple Watch on our network if you have a compatible EE pay monthly plan, @Arnoldbardhi

Chris

Re: Hello

bristolian — Wed, 10 Apr 2024 07:34:08 GMT

@Arnoldbardhi wrote:
actually. I have a Lycamobile number

If you are a Lycamobile customer, you are not an EE user. You are getting service from Lyca, not EE.