topic Re: Using my mobile in Spain in Mobile Services

Using my mobile in Spain

Cmac2385 — Mon, 08 Apr 2024 15:42:57 GMT

Hi,

My daughter is going abroad to Gran Canaria for 12 nights and currently has unlimited data on her mobile plan. My daughter will be using the mobile to call her boyfriend on whatsapp and for listening to music etc.

It looks like its more cost effective to add the Roam abroad pass at £25 and just wondered if you could answer the 2 questions below:

The £25 per month is it from the date i add to the date i remove?
Is there a cap to how much i can use data wise when i am away on holiday?
Does the use of calling on whatsapp just use data like it does here in the UK?
Is there any hidden costs that i need to be aware of?

Thanks very much for helping a dinosaur out

Re: Using my mobile in Spain

XRaySpeX — Mon, 08 Apr 2024 16:08:35 GMT

@Cmac2385 :

Yes, but you pay £25 per billing month.
Yes, 50 GB per billing month when on contract.
Yes, data works the same as in UK.
Not that I'm aware of.

Re: Using my mobile in Spain

bristolian — Mon, 08 Apr 2024 16:25:03 GMT

The pass is added & effective immediately you request it, and allows full use of your call, text & data (subject to FUP) allowance throughout the applicable countries. Charges are pro-rata'd on your next bill, from the date added through to the bill cycle when it is then charged in advance.

Regardless of when during the bill cycle you request it removed, it will remain active & charged until the bill date when it is then removed.