topic Re: Calls to numbers abroad are blocked in Mobile Services

Calls to numbers abroad are blocked

joe1clarke — Thu, 04 Apr 2024 11:08:10 GMT

Hi, I can't make calls from my moile to abroad numbers. It says calls from this number are blocked. I have turned roaming on but can't get through to anyone at EE to help. Any advice? Thanks

Re: Calls to numbers abroad are blocked

XRaySpeX — Thu, 04 Apr 2024 11:14:37 GMT

If you're in UK you're not roaming & therefore don't need to turn it on in any shape or form (there are various - at least 3).

Calling abroad from UK is not included in your allowances. Are you on contract or PAYG?

Re: Calls to numbers abroad are blocked

EE_IsAJoke — Thu, 04 Apr 2024 22:47:31 GMT

I am a new customer to EE. I was never told international calls would be barred and there is no option to unbar calls from the app. Any form of texting ROAM ROAM ABROAD and many other options to 150 garners no response. If course the call centre is closed and I have a sick family member in Australia I cannot contact! I have a monthly "unlimited" plan too! A joke!

EE is awful and they are their own worst enemy.

Re: Calls to numbers abroad are blocked

James_B — Fri, 05 Apr 2024 06:59:59 GMT

Hi @EE_IsAJoke,

Are you trying to make an international call from the UK, or are you roaming?

James